Terms of Service

These are the plain-English rules for using Katie's Car App: Buyer Shield (“Katie's Car App,” “we,” or “us”). By creating an account or using the app, you agree to them. We've kept them short and readable on purpose. If you don't agree, please don't use the app.

The short version

• Katie's Car App helps you run a car search, see market data, and keep your real phone number and inbox private behind a Shield.
• We're a tool, not an advisor. Anything you buy or sign is your decision.

What Katie's Car App does

Katie's Car App is a companion for buying a car. It helps you:

• Track your search. Keep the models, trims, and specific cars you're considering on one board, with your own preferences and notes.
• See market data. View dealer-side market figures and similar information so you can understand pricing. These are informational estimates only.
• Use your Shield. You get a separate phone number and inbox so dealers reach Katie's Car App instead of your personal number and email. Your real contact details stay private.

What Katie's Car App isn't

Katie's Car App does not give financial, legal, or insurance advice. Market-data figures, payment ranges, and any financing-related numbers are informational estimates only — they are not advice, not an appraisal, and not an offer to lend or arrange a loan. You decide if, when, and how to buy a car, and we recommend confirming any number that matters with the dealer, lender, insurer, or a qualified professional.

Your part

When you use Katie's Car App, you agree to:

• Give accurate information and keep it up to date.
• Keep your login to yourself, and let us know if someone else gets access.
• Use Katie's Car App lawfully and only for your own car search.
• Use the messaging features honestly — don't send spam, harassment, unlawful content, or deceptive messages through your Shield, and don't message anyone who hasn't agreed to hear from you.
• Only upload documents that are yours to share. You choose what insurance information, if any, you give us.

You're responsible for activity under your account. If an account is misused in a way that puts the service or other people at risk, we may pause or close it.

Recording and notes

To power features like your in-app call notes and summaries — and so we can support you and improve the app — calls with dealers and messages relayed through Katie's Car App are recorded, and a Katie's Car App admin may review them for quality and training. You agree to this when you sign up, and it's a condition of using the app. We explain how this information is handled in our Privacy Policy.

Texting

If you opt in, you'll receive texts from Katie's Car App as described in our Privacy Policy — login codes, account and listing updates (which may include links), and the two-way messages you exchange with dealers through your Shield number. These are service messages, not marketing. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. For full details — including how we handle your number and consent, and the fact that we don't sell your information and don't share your phone number or text opt-in with anyone else for their marketing — see the Texting (SMS) section of the Privacy Policy.

Your content and our service

You keep ownership of the information you put into Katie's Car App. You give us permission to store and use it to run the service for you, as described in the Privacy Policy. Katie's Car App is provided “as is”; we work hard to keep it useful and accurate, but we can't guarantee a particular outcome on your car purchase.

Changes

This is an evolving product, so these terms may change. When we make a meaningful change, we'll update this page and the “Last updated” date above. If you keep using Katie's Car App after a change, that means you accept the updated terms.

Contact

Questions about these terms? Email us at support@drivekatie.com.